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TemplateMonster may carry some items that are not available on MonsterONE subscription and vice versa. In some cases, both platforms offer identical assets. You should therefore check the availability of any items you are interested in before subscribing to MonsterONE.
When your subscription ends, you lose access to the items library at MonsterONE, and the license will no longer be available to you. Licenses for all products used for your completed projects during the active subscription period, however, remain valid. Read our license terms for more information.
All the items included in MonsterONE come with professional support services. The support services are: Included in the subscription for 365 days, starting with the date of purchase, and can be extended; Provided via the support ticket system, all the communications are carried out through emails; Can’t be provided in case there’s an incompatibility between the items by MonsterONE and one of the third-party products, or if there are any custom changes added to the items. Consult the support policy for further details.
Yes, you can. As you upgrade your subscription plan, our system will automatically calculate the price difference between the number of days remaining in your current subscription and the new subscription plan.
Yes, you can get a refund if you have not downloaded any product from MonsterONE within 14 days of the date of purchase.